Our Team

Call Us Today! 910-484-7153

Laura
Laura
Office Manager
Is a hands on manager who jumps in frequently to help wherever she is needed in the hospital. She is a compassionate, caring, and always looks for ways to improve our practice for employees, clients, and pets. When not at work, Laura can be found enjoying mountain time, kayaking, and hiking with her husband and 3 pups.
Courtney
Courtney
Licensed Veterinary Technician
Courtney grew up in California but has fortunately settled in North Carolina with her husband, 2 boys, and super handsome dog Bane. While she has recently joined the Academy family, she is far from new to veterinary medicine and has been a registered veterinary technician since 2011. She has a passion for dental care, herding breeds, and spending her weekends at BMX parks with her kids. We are thankful that Courtney has joined us to provide excellent patient care!
Markie
Markie
Registered Veterinary Technician
"Markie" is the 3rd Sarah! She is a licensed veterinary technician who has a passion for surgery and animal behavior. Outside of the clinic, she loves to read, write, play video games, and bake (which our team is very fond of). We are very excited to have Markie at Academy Pet Hospital!
Daisy
Daisy
Veterinary Assistant
Daisy is an animal enthusiast- finding joy in working with cats and dogs as much as reptiles (and hopefully safari animals one day). Her bubbly personality keeps her coworkers laughing. At home, she enjoys spending time with her expanding "zoo"- Margo, Millie, Lulu, Church, Jinxer, and Meatball.
Sarah
Sarah
Veterinary Assistant
Sarah has recently joined our team after completing her Veterinary Assistant Externship! She is a quick learner who never hesitates to jump in and help everyone. We can't wait to introduce Sarah to all of our clients!
Shabresse
Shabresse
Veterinary Assistant
Shabresse's radiant personality lights up every room she enters! As a deeply compassionate person, she is an asset to our team at Academy and to her home, where King (the cat) and Brownie-Rex (the labrador) are very pampered. When not spending time with her hubby Jalen, Shabresse can be found watching Animal Planet, enjoying unique cuisine, and dancing the night away.
Sarah (MC)
Sarah (MC)
Veterinary Assistant
As the second Sarah to join our team, she is a woman of many names- Sarah #2, Brown haired Sarah, MC, "new" Sarah, and "hey you". No matter what you call her, you'll want to meet Sarah as she is one of the most knowledgeable and kind-hearted members of our team! While she works to become a Registered veterinary technician, Sarah's study time is spent cuddled up with Jerry, and Feebs, or at the beach with her husband Cullean and Thumper (the cutest pup).
Crystal
Crystal
Veterinary Assistant
Can you guess which one of our staff members owns a llama? Crystal's small hobby farm is only a small part of the many talents she possesses! Crystal's bubbly personality is a shining light when our team needs a pick-me-up, and her eagerness for learning new skills is unparalleled. When she's off the clock she can be found traveling and spending time with her family.
Ashley
Ashley
Kennel Technician
Ashley has over 20 years of experience working with animals, and it shows in her deep connection with and compassion for all the animals she watches over! In her spare time you can find her at the beach or snapping photos. Ashley is a stand out member of our team and our kennel could not run without her!
Cecilia
Cecilia
Kennel Technician
While Cecilia is new to our team, she is VERY experienced in animal care- particularly in dog training and animal behavior. Her bright smile and eagerness to learn/grow will certainly make her an asset to our team! At home, Cecilia is busy taking trips (courtesy of her son's active imagination), hiking, and spending time with her 6yr old Aussie and 1yr old tabby cat.
Tessa
Tessa
Receptionist
Tessa is a fresh face on our reception team who especially loves our feline patients! Her compassion for clients is an outstanding attribute that her team values. In her free time, she can be found knitting, hiking, reading, and taking care of her plants and 4 furbabies.
Janelle
Janelle
Receptionist
Janelle is a shining star in our reception team. Her positivity and team spirit make her a joy to work alongside! When she is not at work, she can be found loving on her many fur-babies.
Dawn
Dawn
Receptionist
Bubbly team player. Dawn has been at Academy Pet Hospital since the very beginning and has deeply cared about so many of our clients and pets! Although she typically works in our reception area, she is cross trained in all areas of the hospital and enjoys working with patients. Dawn's heart is in everything that she does (which is a lot) and her desire to help others is what makes her teammates sing her praises.
Dr. Ryan Reid
Dr. Ryan Reid
Owner / Director of Facility Services
Dr. Ryan Reid was a member of the 4-H Club while growing up, and his experience helping to care for and raise his Polled Hereford Steer, Big Red, made a permanent impression. The steer arrived at Dr. Reid’s family ranch in the summer of 1991, sick with a severe respiratory disease. After eight months of an intense daily healthcare routine—which included medications and prescription feed, high-powered fans to help lower the steer’s temperature, regular bathing, and more—Big Red recovered and was healthy enough to place second in the race for Grand Champion! Dr. Reid saw firsthand what the power of proper animal healthcare could do, and he hasn’t looked back since.

Dr. Reid is originally from Cedar Creek, Texas, where he grew up as the oldest of four siblings. He attended Texas A&M University to earn his degree in biomedical science, and obtained his Master’s degree in public health at the University’s School of Public Health. Next, Dr. Reid earned his Doctorate of Veterinary Medicine from the University of Minnesota’s College of Veterinary Medicine.

After his schooling, Dr. Reid decided to serve his country as a member of the United States Army. He spent seven years on active duty as a Veterinary Corps Officer, and is currently a veterinarian in the U.S. Army Reserves! After his active-duty service, Dr. Reid entered into the world of private practice. He and his wife, Dr. Shannon Poole, also own Cross Creek Animal Hospital. Dr. Reid has been serving the pets and animal owners of the Fayetteville area since 2014!

Outside of his interests in the veterinary care world, Dr. Reid is an avid marathon runner—his crowning achievement thus far was completing the Walt Disney World Dopey Challenge in 2016, in which he ran 48.3 miles over four days!—and also loves to travel. He and his wife have been to Finland, Denmark, Russia, Italy, and Malaysia thus far, and he hopes to visit Alaska in the near future.

At home, Drs. Reid and Poole share their lives with two dogs, a Border Collie named Diablo and Watson the Sheep Dog, as well as three Maine Coon cats: Sherlock, Tamale, and Mayhem.
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